About Us

What about our Business?

S M Group is a dynamic and multi-service company offering innovative solutions across Software Development, Digital Marketing, Call Center Services, and Manpower Supply. We specialize in building custom IT solutions, engaging marketing strategies, and reliable support services to help businesses grow efficiently. With a skilled team and client-first approach, we deliver quality, value, and results—every time.

At S M Group, we provide a comprehensive range of professional Call Center Services tailored to meet the diverse needs of businesses. Our trained agents, cutting-edge technology, and customer-centric approach ensure high-quality support and seamless communication. 🔹 Inbound Call Services Customer Support Order Taking Helpdesk Services Technical Support Inquiry Handling Booking & Reservations 🔹 Outbound Call Services Telemarketing & Lead Generation Customer Feedback & Surveys Payment Reminders Product/Service Promotion Appointment Scheduling Follow-up Calls 🔹 Back Office Support Email & Chat Support Data Entry & Processing CRM Management Ticketing Support Virtual Assistance 🔹 Multilingual Support Customer service in multiple languages for domestic & international clients. 🔹 Industry-Specific Support E-commerce Healthcare Telecom Banking & Finance Education Travel & Hospitality

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Our Services

Services Built Specifically For Your Business

Web Application Development

Deliver scalable, secure, and high‑performance web applications tailored to your business goals. Whether you need a customer‑facing portal, internal dashboard, or complex B2B system, we build robust web solutions that grow with you.

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Custom Software Development

Transform your unique business challenges into powerful, tailor‑made software solutions. From ideation through deployment, we deliver custom applications that perfectly align with your workflows, integrate seamlessly with existing systems, and scale as your needs evolve.

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Mobile App Development

Mobile App Development is the process of creating software applications that run on mobile devices like smartphones and tablets. These apps can be built using different technologies and approaches depending on the platform (iOS, Android), performance needs, and user experience goals.

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Training Program

Summer Training is a short-term training program usually conducted during the summer break (May–July) for students, especially those pursuing B.Tech, BCA, MCA, or other technical degrees.Industrial Training is an advanced, industry-focused training program usually done in the final year or semester of a technical degree. It bridges the gap between academic learning and the professional work environment.

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Desktop Application Development

Desktop Application Development is the process of creating software programs that run directly on a user's desktop or laptop computer, independent of a web browser. These applications are installed locally and can operate offline.

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Other Related Services

API Development & Integration Building and integrating APIs for third-party services. E-commerce Development Shopify, Magento, WooCommerce, custom platforms. SaaS Product Development Building and scaling Software-as-a-Service platforms. Software Modernization & Re-engineering Upgrading legacy systems to modern technologies.

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Our Blog

Latest Blog & News

Business Leadership

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By admin
17/04/2025 01:11 AM

Digital marketing refers to promoting products or services using digital channels like the internet,...

Business Leadership

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By admin
17/04/2025 01:38 AM

Artificial Intelligence is now integrated into almost every digital tool we use. From smart assistan...

Business Leadership

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By admin
17/04/2025 01:46 AM

WhatsApp Marketing can be a great way to explore a popular and effective marketing tool that many bu...

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