About Us

What about our Business?

S M Group is a dynamic and multi-service company offering innovative solutions across Software Development, Digital Marketing, Call Center Services, and Manpower Supply. We specialize in building custom IT solutions, engaging marketing strategies, and reliable support services to help businesses grow efficiently. With a skilled team and client-first approach, we deliver quality, value, and results—every time.

At S M Group, we provide a comprehensive range of professional Call Center Services tailored to meet the diverse needs of businesses. Our trained agents, cutting-edge technology, and customer-centric approach ensure high-quality support and seamless communication. 🔹 Inbound Call Services Customer Support Order Taking Helpdesk Services Technical Support Inquiry Handling Booking & Reservations 🔹 Outbound Call Services Telemarketing & Lead Generation Customer Feedback & Surveys Payment Reminders Product/Service Promotion Appointment Scheduling Follow-up Calls 🔹 Back Office Support Email & Chat Support Data Entry & Processing CRM Management Ticketing Support Virtual Assistance 🔹 Multilingual Support Customer service in multiple languages for domestic & international clients. 🔹 Industry-Specific Support E-commerce Healthcare Telecom Banking & Finance Education Travel & Hospitality